Payment Policy

Website: [https://pronay-photo-frame--gifts.store.shoopy.in]

Thank you for shopping with [PRONAY photo frame & gift's]. This Payment Policy explains the accepted payment methods and conditions related to purchases on our website.

1. Accepted Payment Methods

We accept the following secure payment options:

• 💳 Credit Cards (Visa, MasterCard, RuPay, etc.)

• 💳 Debit Cards

• 📱 UPI (PhonePe, Google Pay, Paytm, BHIM, etc.)

• 💼 Net Banking

• 💼 Wallets (Paytm, PhonePe, Amazon Pay, etc.)

• 💰 Cash on Delivery (COD) — Available in you collect the product yourself from the store.

2. Payment Confirmation

• Once your payment is successfully processed, you will receive a confirmation email and SMS with your order details.

• If you do not receive confirmation within 24 hours.

3. Pricing

• All prices displayed on the website are in INR (₹) .

• We reserve the right to change prices at any time without prior notice. However, the price you pay at checkout is final.

4. Cash on Delivery (COD)

• COD is available only if you collect the product yourself from the store.

• Additional COD charges may apply and will be displayed during checkout.

• Refusing to accept a COD order after dispatch may lead to restrictions on future orders.

5. Failed Transactions

• In case your payment fails, you can try again using a different method.

• If money is deducted but you do not receive confirmation, the amount will be automatically refunded by your bank/payment gateway within 5–7 working days.

6. Security

• All transactions on our website are encrypted and processed through secure, PCI-compliant payment gateways.

• Your card and banking details are never stored on our servers.

7. Disputes & Chargebacks

• If you face any issues with your transaction, please contact our support team first before raising a chargeback.

• We are committed to resolving disputes amicably.