Return & Refund Policy

Website: [https://pronay-photo-frame--gifts.store.shoopy.in]

Thank you for shopping at [PRONAY photo frame & gift's]. We strive to ensure you are satisfied with every purchase. If you are not entirely happy with your order, this policy explains how we handle returns and refunds.

🛍️ 1. Return Eligibility

❌ Items Not Eligible for Return:

• Personalized or custom-made photo frames or gifts

• Items no returned 

• Used, damaged, or broken items due to customer handling

• Digital/downloadable products (if any)

📦 2. Order Cancellation

• You may cancel a non-customized product order within 12 hours of placing it.

• Custom orders cannot be canceled once production has started.