Terms & Conditions
Welcome to [PRONAY photo frame & gift's]! By using our website (https://pronay-photo-frame--gifts.store.shoopy.in), you agree to the following terms and conditions. Please read them carefully.
1. General
• This website is operated by [PRONAY photo frame & gift's].
• By visiting or purchasing from us, you agree to be bound by these terms.
2. Products and Services
• We sell personalized photo frames, gift items, and electronic accessories.
• All product descriptions and images are for illustrative purposes only.
• Custom/personalized items (e.g., printed frames) are non-returnable unless damaged.
3. Orders and Payments
• All prices are listed in INR (₹) and Uninclude GST, unless specified.
• We accept payments via UPI, Debit/Credit Cards, Wallets, and Net Banking.
• Orders will be processed once full payment is received.
4. Shipping and Delivery
• Orders are shipped within 5–7 business days.
• Delivery time may vary by location (generally 3–7 days).
• We are not responsible for delays caused by courier services or incorrect addresses.
5. Returns and Refunds
• No returns/refunds
• Damaged in transit
• Wrong product delivered
6. Cancellations
• Orders for custom products cannot be canceled after 12 hours of placing the order.
• For ready-to-ship products, you can cancel before the order is dispatched.
7. Limitation of Liability
• We are not liable for any damages arising from the use of our products beyond the purchase price.
8. Privacy Policy
• We respect your privacy. Your data is secure and used only for order processing and marketing (with your consent).
(Refer to our full [Privacy Policy]).
9. Changes to Terms
• We reserve the right to update or modify these terms at any time without prior notice.
Contact Us:
[PRONAY photo frame & gift's]
[Natun Shambhunagar, Krishnanagar, Nadia, West Bengal - 741101]
Email: [pronayhalder138@gmail.com]
Phone: [+91-9153512458]